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FastReactPlan_-_MAPI_error_with_Office365_on_outlook_32_bit

Article Public Number: KA-01107

 

Coats Digital Knowledge Article

Product: FastReactPlan

Purpose & Scope:

Getting MAPI error when trying to send emails from outlook 32-bit version using office 365.

Solution:

Please ask your IT team to create a MAPIX key in the registry to solve this issue.

 

Instructions:

Please access the website mentioned in the further reading section it will help your IT team to add the MAPIX key to your Registry.

 

Outcome:

After performing the activities mention on the Microsoft website to add the MAPIX registry, please try to perform email sending activities again. Please ask your IT team to create a MAPIX key in every other PC running on offic365 32 bit version.

 

Further reading:

https://docs.microsoft.com/en-us/office/client-developer/outlook/mapi/installing-the-mapi-subsystem